Top Institute — Support & Contact
Contact us
FAQ
1) I can’t log in. What should I do?
- Confirm you’re using the correct login details for your active student account.
- Check your internet connection and try again.
- If the issue continues, contact support at [EMAIL] and share a brief description of what you see on screen.
2) How do I reset my password?
Use the password reset option in the app (if available). If you can’t access it or don’t receive reset instructions, contact support at [EMAIL].
3) Push notifications aren’t arriving. How can I fix this?
- Make sure notifications are enabled for the app in your phone settings.
- Confirm you are signed in and have an active internet connection.
- If notifications are still missing, contact support at [EMAIL].
4) How do I update the app?
Open the App Store, search for the Top Institute Student App, and tap Update (if shown). Keeping the app updated helps ensure the best performance and security.
5) Who can use the app?
The app is intended for Top Institute students with an active student account issued by the institute.
About the app
The Top Institute Student App helps students access institute-related information and stay connected through their student account. It’s designed to make it easier to keep up with important updates and manage key student needs in one place.